Does lbajee store my payment card details?

No. lbajee never stores full card numbers. Payments are processed entirely through a PCI-DSS compliant payment gateway. Only transaction reference numbers are kept on our servers.

How long does it take to process a data deletion request?

We will complete the process within 30 days of receiving your request. However, certain data — such as financial transaction records — may need to be retained for a specified period due to legal obligations. You will be clearly informed if this applies.

Can I opt out of marketing emails?

Absolutely. Every marketing email includes an "Unsubscribe" link at the bottom. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.

Does lbajee track my location?

We can determine your approximate country/city from your IP address, which is used for fraud prevention and security purposes. We do not perform GPS or real-time location tracking.

How will I know if the Privacy Policy changes?

For significant changes, you will be notified via your registered email or through a notification when you log in to the platform. You can always verify the latest version by checking the "Last Updated" date at the top of this page.

lbajee | Privacy Policy — How We Protect Your Data

1 Introduction

lbajeeWelcome to . Our privacy policy is a commitment — a commitment to being honest and transparent with you. When you use our platform, you share certain information with us. This policy clearly sets out how we handle that information.

This Privacy Policy applies to the lbajee website, mobile app, and all digital services. By using our platform, you agree to this policy.

Key Highlights at a Glance
We only collect the data needed to provide our services. Your information is never sold, kept secure with SSL encryption, and deleted upon your request.

Lbajee believes digital privacy is a fundamental right. That's why our privacy policy is built on internationally recognized standards — in particular, the principles of GDPR.

2 What Information We Collect

lbajee Two types of information are collected — what you provide directly and what is collected automatically.

Directly Provided Information

At registration: full name, email address, mobile number, date of birth.
For identity verification: details from your National ID, passport, or driving licence.
Financial information: payment method details (we do not store full card numbers).
Information provided when contacting customer support.

Automatically Collected Information

IP address and device type.
Browser type and operating system.
Which pages you visited on the platform and how long you spent on them.
Login and logout times.
Betting and gaming activity logs.

Purpose of Data Collection
This information is used solely to improve our services, prevent fraud, and meet legal obligations. We do not collect any unnecessary data.

Data Type	Reason for Collection	Mandatory?
Name & Email	Account Creation & Communication	Yes
Mobile Number	Two-Factor Authentication & Security	Yes
Date of Birth	Age Verification (18+)	Yes
Identity Document	KYC Verification	On Withdrawal
IP Address	Fraud prevention	Automatic
Cookies	Improving User Experience	Optional

3 How Your Data Is Used

lbajee Your information is used only for specific purposes. We never use your data for anything unnecessary. Below is a clear breakdown of why and how we use your information.

Primary Use

Creating and managing your account.
Processing deposits, withdrawals, and transactions.
Providing betting and gaming services.
To provide customer service and support.
To send bonuses and promotions (based on your consent).

Security & Legal Use

To prevent fraud and money laundering.
Monitoring usage patterns to ensure responsible gaming.
Meeting legal and regulatory obligations.
Dispute resolution and account verification.

Use for Service Improvement

To improve platform functionality and usability.
Delivering a personalized experience.
Identifying and resolving technical issues.

What We Never Do

We never sell your data to advertisers or third parties. We do not send marketing emails without your consent, and your financial information is never transmitted through unsecured channels.

4 Data Sharing

lbajee Your information is not shared with third parties — except in specific cases where it is essential to deliver your service or required by law.

When Your Information May Be Shared

Payment Processor: Only the minimum necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
Identity Verification Service: With approved verification services for the KYC process.
Legal obligations: When required by a court order or regulatory authority.
Fraud Prevention: With approved fraud prevention services.

All third parties we work with are contractually bound to uphold our privacy standards. They are not permitted to use your information for their own purposes.

Agreements with Partners
We have data processing agreements in place with every third party we work with. They may only use your information for defined purposes and within strict limits.

5 Cookie Policy

lbajee To enhance your browsing experience using cookies — small text files stored in your browser.

Types of Cookies We Use

Essential Cookies: To maintain login sessions and ensure security. The platform cannot function without these.
Functional Cookies: To remember your preferences, such as language and theme.
Analytics cookies: To understand which pages are used most — all data is fully anonymised.
Marketing Cookies: Active only with your consent.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect how the platform functions.

6 Data Retention Period

lbajee Your data is not retained longer than necessary. Retention periods for different types of information are listed below.

Data Type	Retention Period	Reason
Account Information	For the duration of active account + 5 years	Legal Obligations
Transaction Records	7 Years	Financial Regulatory Requirements
KYC Documents	5 Years	AML Policy
Betting Logs	3 Years	Dispute Resolution
Support Contact	2 Years	Customer Service Standards
Cookies Data	End of session or 1 year	Experience Improvement

Once the retention period expires, your data is securely deleted or anonymized.

7 Security Measures

lbajee We use industry-leading security technology to keep your data safe. Our security is built in multiple layers.

SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit encryption.
Two-Factor Authentication (2FA): An extra layer of security at login.
Firewall & DDoS Protection: To defend against cyber attacks at the server level.
Regular Security Audits: Regular system audits conducted by independent experts.
Data backup: Encrypted backups stored in a secure location.
Employee Training: All staff receive regular training on data protection.

What happens in the event of a security breach?
In the event of a security incident, we will notify the relevant authorities and affected users within 72 hours. Your protection is our top priority.

8 Your Rights

lbajeeAs a user of the platform, you have important rights over your own data. To exercise these rights, please contact our support team.

Right to Access

You can request to see what information we hold about you. Full details will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction and we will update it promptly.

Right to Erasure

You may request deletion of any data we hold beyond what is legally required.

Right to Object to Processing

You can object to marketing communications or specific uses of your data.

Right to Data Portability

You may request a copy of your data in a structured, portable format (such as CSV).

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily suspended.

9 Child Protection

lbajee This is an 18+ platform. We never knowingly collect information from anyone under the age of 18. Age is verified at the time of registration.

If a parent or guardian suspects their minor child has created an account on lbajee, please contact us immediately. We will promptly close the account and delete all associated data.

Strictly prohibited for users under 18

Our platform is strictly for adults only. Creating or using an account on behalf of a minor is prohibited. We reserve the right to verify a user's age at any time if identity is in question.

10 Contact & Complaints

If you have any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our Data Protection team will do its best to resolve any matter within 30 days.

Contact Us
Email: support@lbajee.ws
Our support team is available 24/7 and ready to assist you.

This privacy policy may be updated from time to time. For significant changes, you will be notified at your registered email address. You can always check the "Last Updated" date at the top of this page to confirm you're reading the latest version.

Lbajee Privacy Policy — Our Commitment to Keeping Your Data Safe